LegalUser Guide

User Guide

Complete documentation for using the Cenahost Client Area to manage your services.

Access & Account Security

Account security is a top priority. Before accessing services, ensure you understand the login procedures and basic profile management.

Registration & Login

  • 1Login: Use your registered email and password.
  • 2Register: Valid data (Phone No./Email) is required for verification.

Profile Management

  • AClick avatar in top right corner → Profile.
  • BUpdate Password periodically for security.

Main Dashboard

The Dashboard is your "Command Center". Here you can view a summary of service status in real-time.

ServicesActive Services
InvoicesUnpaid Invoices
TicketsOpen Support
BalanceRemaining Balance

Service Ordering

Navigate to Order

Click the Order menu or 'Order New Service' button on the dashboard.

Select Category

Choose Hosting, VPS, or Digital Products according to your needs.

Configuration

Determine billing cycle (Monthly/Yearly) and enter domain.

Checkout

Make payment. Service activates automatically (Instant Activation).

Service Management

Hosting & VPS

Full access to control panel (cPanel/Pterodactyl) directly from Client Area.

View IPReset PassAuto Login

Digital Products

Account credentials (Email/Pass) or access tokens will appear on the service detail page.

Instant DeliveryWarranty Included

Warranty Feature (New)

Specially marked products are protected by replacement/repair warranty. You can monitor warranty status directly from service details.

Warranty Status:

Active
Expired
Void

How to Claim: If status is Active, a Claim Warranty button will appear on the service page. Click to submit an automatic claim.

Finance & Billing

Top Up System

Top up balance once for easy recurring automatic payments.

QRISVirtual AccountE-WalletRetail

Invoice & Due Date

Services will be automatically suspended **1 day** after due date if invoice is unpaid.

Ensure sufficient balance before due date.

Support Center

We Are Ready to Help 24/7

Don't hesitate to contact our technical team if you experience issues with services or have billing questions.

Create Support Ticket